Gaya APA
fandy, T., Chandra, G. (2019).
SERVICE, QUALITY & CUSTOMER SATISFACTION (5).
Yogyakarta:
Andi Yogyakarta.
Gaya MLA
fandy, Tjiptono., Chandra, Gregorius.
"SERVICE, QUALITY & CUSTOMER SATISFACTION".
5
Yogyakarta:
Andi Yogyakarta,
2019.
Textbook.