Gaya APA

Yoram, W., Findiesen, H., C. (2016). Beyond Advertising: creating value through all customer touchpoints . New Jersey: John Wiley & Sons.

Gaya MLA

Yoram, W., Findiesen, H., C.. Beyond Advertising: creating value through all customer touchpoints. New Jersey: John Wiley & Sons, 2016. Textbook.