Gaya APA

Scott, D, M. (2016). The New Rules os Sales and Service: how use agile selling, real-time customer engagement, big data, content, and storytelling to grow your business (Revisi). New Jersey: John Wiley & Sons,Inc..

Gaya MLA

Scott, David, Meerman. "The New Rules os Sales and Service: how use agile selling, real-time customer engagement, big data, content, and storytelling to grow your business". Revisi New Jersey: John Wiley & Sons,Inc., 2016. Reference.